PRA: FAQs

Carrie's FAQS Document

• Where do I find my textbook? Textbook shelf to the left of the Reference desk,  labeled by class number or sometimes teacher's name. Note that there may be some electronic copies of textbooks, depending on the title.  Special items located behind the Circulation Desk. 
• Can I check out textbooks? Some textbooks may be borrowed. Check for the orange Library Use Only sticker on the spine of the book. When in doubt consult a Librarian. 
• How do I log in to the computers? Students log in with their Canvas Username/Password. 
• How do I print? A Papercut printing account is needed to print from library/campus computers. Go to:  print.msjc.edu
• Where can I get cash/find an ATM? ---- The Circulation Desk has limited change for ONLY up to $5. If they have a larger bill, direct them to the cafeteria. They cafeteria also possess the only ATM on campus, but there IS a fee of around $3.
• Where's the LRC? Downstairs, first floor of this building.
• Where's Lauren/Sherri or Librarians? In the front the left of the library at the "Research Assistance Desk".
• How do you return a book? You can drop it off in the "Drop Off" box next to the Circulation Desk during open hours or if the Library is closed, outside to the right by the parking lot. Otherwise, students can go straight to the Circulation Desk.
• How do you check out a book? ---- Direct students to the Circulation Desk. A form of ID will be required to check out material. 
• How do you log into the Wi-Fi? ---- First name, Last name, and email. Some will get a notification on their devices about the Wi-Fi which they must select to get this prompt. TIP Apple users might have to contact technical support, because the Wi-Fi messes up on them sometimes and there's nothing you can do!
• Why isn't my paper printing? ---- Are they on Google docs? Download the file and open it. Are they printing from PDF? They might need to convert the file. TIP you can find free converters by Googling "Converters" or if they have a phone, using the app. You'll have to go through a few before finding a truly free one though. Otherwise it might be a problem with the printer, so the Circulation Desk can help.
• How do I copy? You can copy in the Copy Center room in the Library.
• Can you watch my things? ---- Caution! You're liable if anything happens. You should tell them this, or just say you are not allowed to.